• 8

    DEC

    2016

  • Total 51 Articles

Artificial Intelligence and Social Media business solutions is coming

posted on 2016-12-082933 views,0comments,7Shares
Digital impact for each industry is faster and bigger than what we imagine. Thus, it directly influence physical stores. The world has entered into a new generation of multi-interactive experience. The collaboration of online and physical store is the key to success.

In response to the rapid growth of social media in mobile platform and large data, Telexpress put lots of effort for the past three years in the development of artificial intelligence and social media business solutions. Telexpress aims to apply innovative technology and services to attract new businesses.


Telexpress officially launch its online artificial intelligence service

Our online interactive robot has an excellent performance in artificial intelligence. Telexpress online interactive robot-TEChatbot. Yannick, a popular bread brand in Taiwan uses the same artificial intelligence technology and named it "Miru" which was formally launched last June 30, 2016.

How to identify the intelligence quotient of a robot? It can be determined by their ability to understand the problem and their capability to solve them. However, if the robot will have a close interaction with temperature's capabilities, the highlights will be different.

The winning strategies for the future is how to use robots to cloud's program. The integration of services in the areas of industrialization of robot to quickly learn the product knowledge and customer interaction. Our customer service associates will become the service experts supervising the robots. With that, customer service associates will be handling all challenging and difficult inquiries and provide an outstanding quality service. In the future, these customer service associates will be developed into smart phones experts, educators, barista, fashion consultants, or other industry experts, and a better quality of life in our society.

The application of online robot will have a flourishing growth. We continue apply this technology from logistics, home appliance retail industry, and leading brand know to e-commerce platform, APP, Facebook, WeChat, LINE, and the likes. Under the digital age, Intelligent robots will be an important opportunity for the industry's transformation.


Under digital era, Telexpress creates a beautiful brand offering a new model for the business community

The generation of experience economy wherein both traditional advertising and marketing has been declining due to the rise of new media and interactive operations. Leading flagship store service center such as Apple Storre and Nespresso Boutique. The influence of experience sharing is a growing trend. The credibility of loyal fans' interactive participation over social media has exceeded even the hired spokesperson.

In recent years, the growth of the community business model is unstable. Through modernization, robotics, and bold action to integrate electricity supplies' effectiveness this has been the goal to penetrate the global market, like Uber and Airbnb fast growth. So experience the dual effect of economic and social community.

Telexpress is glad that eCRM service design center and R & D center who co-work together was able to complete a full business planning and was chosen by L'Oreal Group.

The brand LA ROCHE-POSAY project was launched in June 27 to offer multi-channel online shopping guide to its members. A series of activities for new interactive business communities will be launch in the future across different time zones to allow LA ROCHE-POSAY customers and VIP members for a brand new online experience with the integration of high-quality experience from its physical store.

In response to the social business community, we will continue to develop technological innovation and the ability to design sophisticated services; providing a precise flow in service experience of a brand's global business community platform.


▲(Left)Yannick's online Chat robot – MiRu [Link]    ▲(Right) Official website of LA ROCHE-POSAY [Link]

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