• 3

    MAY

    2017

  • Total 51 Articles

Telexpress recognized by Alibaba with the Best Growth Award

posted on 2017-05-033089 views,0comments,22Shares
News Press

In April 11, 2017, the second Alibaba service partner conference was held grandly in Hangzhou. After 8 months since cooperating with Ali, professionals from both management and operations of Telexpress Nanjing Ali team essentially completed the mission and have achieved a win-win results, gaining the highest praise of recognition amongst Ali customers!

Telexpress amongst Alibaba service partners ranked first in the overall ranking. The conference presented a total of four awards. Telexpress was fortunate to be nominated in three awards and captured the "Best Growth Award"! Telexpress amongst the ecological partner circle excel with the specialization of project management and synthesizes an outstanding operation performance which overall ranking is among the best. We were also recognized by our efficient problem solving and amiable service experience in Taobao consumer phone support project.

As a high-quality service partner of Ali eco-circle, we cooperate with Alibaba to develop a multi-dimensional service for our business model. We are committed in assisting the Group's service experience by implementing a customer's first ethics, service-based, customer experience as a perspective, optimizing business processes and rules to continuously improve Ali's customer service experience. Thus, Telexpress' enthusiasm with such implementation received a high degree of recognition.


▲ Alibaba Service Partners Conference.          ▲ CMO – James Huang delivered a speech on the spot.
▲ Nanjing Alibaba project team in the Alibaba Service Partners Conference.
 
▲Telexpress recognized by Alibaba with the Best Growth Award.


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